ABOUT US: CUSTOMER SATISFACTION
Customer satisfaction is our number one priority. Since 1996, every client has received a customer satisfaction survey at the completion of each installation.
Clients are asked to rate their satisfaction on the following subjects on a scale of 1 to 4 with 4 being the highest. That data was converted to percentages. The data below is the average customer satisfaction ratings for each multiple-year grouping.
|
Satisfaction |
Satisfaction |
Big D Efforts |
86.0% |
97.6% |
Returning Phone Calls |
61.4% |
98.4% |
Adherence to Construction Schedule |
69.6% |
97.4% |
Request Project Management Team Again |
86.1% |
96.8% |
| Project Manager's Skills |
94.3% |
100.0% |
Quality of Product |
92.6% |
97.4% |
designed by Creative Design Resources |